Guidebook: Hamilton

2843 Grand Avenue
Des Moines, Iowa  50312

The house sits on the corner of 29th Street and Grand Avenue, just one block south of Ingersoll Avenue. The driveway/parking is accessed from 29th Street. Please be aware the entrance area is shared and cannot be blocked. When entering/exiting, please drive slowly and be mindful of other vehicles, pedestrians as well as the change in elevation/grading to the north.

Any extra vehicles will need to utilize the free street parking.

In the solarium, there is a gold light fixture mounted to the ceiling that can be adjusted up and down. Use the counter weight handle and raise/lower slowly.

The trash and recycling containers are located in the fenced portion of the yard and are marked accordingly.

There are a few areas/rooms/doors in the home that are not accessible and are clearly marked.

These doors are alarmed/monitored.  Any unauthorized access will incur a fee of $500 per occurrence.

In the primary bedroom with the canopy bed, there is a hidden window!

To open/close, slowly slide the middle sections using the knobs.

Ta-da!

We kindly ask that you refrain from touching any part of garden oasis.

There are sections of the mirrored vanity that open for additional storage.

The swinging door from the kitchen to the dining room is set to be open. To close, slowly pull the door to the closed position (you may hear a clicking noise, but this is normal.

There are shutters on the center windows in the living room that can be opened or closed.

In the living room built-in cabinets on the left side, there are board games & reading material you can use.

The second floor hallway closet is where you’ll find additional linens.

When you arrive, input your check-out date into each TV.  There is no password associated with the app store to ensure easy downloading if there is an app missing.

Sometimes the TV will disconnect from wifi.  To reconnect, press the *, then select “Network Settings” then enter the appropriate network and password info.

For remote instructions, please click here.

Download the free Roku app and control with your mobile device.

Wireless internet is provided throughout the house.

If you experience any issues, please reach out so we can troubleshoot.

For fire, police or emergency services, call 911.

For routine maintenance (non-emergency / non-life threatening), please send a message through your booking platform.

For your convenience, there is a fire extinguisher and first aid kit in the kitchen.

UnityPoint Health – Des Moines (Lutheran)
700 E University Avenue
Des Moines, Iowa 50316
515-263-5612

UnityPoint Health – Des Moines (Methodist)
1200 Pleasant Street
Des Moines, Iowa 50309
515-241-6212

Mercy Medical Center
1111 6th Avenue
Des Moines, Iowa 50314
515-247-3121

To streamline communication, please only communicate through your booking platform.

There may be instances that maintenance personnel may need to access the home during your stay, however, you will be notified in advance.  At times, you may see vendors outside for routine services (lawn care, snow removal, etc).

Please note that submitting a service request during your stay, will allow maintenance access if necessary.

Most deliveries and packages will be dropped to the front door of the house, facing Grand Avenue.

There is a grill in the fenced portion of the yard.  In the kitchen, there are grill tools provided as well.  Propane is provided Memorial Day to Labor Day.

When not in use, please ensure the gas is turned off and the cover is in place.

As a courtesy to other guests, please ensure the grill is cleaned after every use

For operation instructions, please click here.

At the side & front doors, there is an electronic keypad.  The entry code is provided in your check-in message on the morning of your arrival.

For your convenience and security, the door will lock automatically after 30 seconds.  In the event the door cannot lock, it will beep alerting you.

To unlock, simply enter the code and press the last icon on the right to confirm/submit.

To lock, you can repeat the same process to unlock or hold the confirm/submit button for a few seconds.

Batteries are changed regularly, however, if you notice a flashing red circle on the keypad, please send a message to ensure you do not get locked out.

The thermostat is located on the wall from the living room to the dining room on the right.  Feel free to adjust the temperature to your preference.

During vacancy, the thermostat may be adjusted to conserve energy.

For your convenience, an umbrella is available during your stay in the entry.

For your convenience, a tool kit is accessible via the cabinet above the microwave, on the right side.

There are two (2) pack ‘n play’s provided for your convenience, both located in the double queen bedroom closet.

For your convenience, there are two (2) booster seats/high chairs in the kitchen.

The washer and dryer are located in the basement.

Laundry soap, stain remover and a drying rack are provided.

An iron & ironing board can be found in the double queen bedroom closet.

Basic cleaning supplies are located under the kitchen sink.

Bathroom specific cleaning supplies are located in the bathroom.

In the living room closet, there is a mop, vacuum and shovel (seasonally).  The cleaning pads for the mop are located under the kitchen sink.

A hair dryer (as well as attachments) are provided in each bathroom.

Please only use the specifically marked towels (black) for removing any makeup.

In the event of muddy paws, please only use the provided towel.

As a courtesy to other guests, please clean up after your pet after they’re finished doing their business.

There are two sets of tables and chairs in the fenced area for you to use.

Just outside front door on Grand Avenue, there is a covered porch/patio with a small table & chairs as well.

There are also attached string lights that you may use at your leisure. 

The entire community is 100% smoke free.  This includes the patio/balcony.  Any smoking should take place outside the community grounds (sidewalk perimeter).

Evidence (including odor) of smoking ANY substances inside the home, will incur at minimum a $500 fee.  There are multiple devices in the home that are designed to detect unauthorized uses of smoking.

If you’re staying long-term and wish to rearrange the furniture, you’re welcome to do so.

Before checking out, please return everything to its original placement to avoid potential fees.

There are three (3) security cameras onsite; at the front door, the side door and facing the parking area.

On the morning of your departure, you will receive the check out instructions automatically through your booking platform.

• Make sure you haven’t forgotten anything
• Collect all the towels used and start the washing machine
• Feel free to load and start the dishwasher

Check-out is at 10AM, unless you’ve arranged for a late check out.  The door will lock automatically.